Privacy Policy
11, Nov 2025
Company: Tripfounders UK LTD
Registered in: United Kingdom
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1. Introduction
Tripfounders UK LTD (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make a booking, or interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
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2. Who We Are
Tripfounders UK LTD is an independent travel agency based in the United Kingdom.
Our registered address is:
📍 Tripfounders UK LTD, [128 City Road, London, EC1V 2NX]
📧 support@tripfounders.co.uk
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3. Information We Collect
We may collect and process the following categories of personal data:
a) Information you provide directly
• Full name
• Contact details (email address, phone number, billing address)
• Passport or ID information (when required for flight bookings)
• Payment information (processed securely via our payment provider)
• Booking details (travel dates, destinations, airline preferences)
b) Automatically collected information
When you visit our website, we may collect:
• IP address
• Browser type and version
• Device information
• Pages visited, time spent, and other analytics data
This helps us improve website performance and customer experience.
c) Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enhance website functionality
• Measure advertising effectiveness (e.g., via Google Ads)
• Personalize user experience
You can manage or disable cookies through your browser settings.
Learn more in our Cookie Policy (you can include this as a separate page or section).
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4. How We Use Your Information
We use your personal information to:
• Process and confirm flight bookings
• Communicate with you about your travel plans
• Provide customer support and updates
• Send payment confirmations and booking details
• Improve our website, products, and advertising campaigns
• Comply with legal and regulatory obligations
We do not sell or rent your personal data to any third party.
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5. Sharing Your Information
We may share your personal information only with:
• Airlines and travel suppliers to complete your booking
• Payment processors (for secure transactions)
All partners and service providers are bound by data protection agreements to ensure your information remains secure and confidential.
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6. Data Storage and Security
Your information is stored securely using encryption and access controls.
We retain your personal data only as long as necessary for:
• Providing our services
• Complying with legal and accounting obligations
• Resolving disputes
Once your data is no longer needed, it is safely deleted or anonymized.
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7. International Data Transfers
Some of our travel suppliers or booking systems may be located outside the UK or European Economic Area (EEA).
Where data is transferred internationally, we ensure adequate protection is in place (such as the UK GDPR’s standard contractual clauses).
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8. Your Rights (UK GDPR)
You have the following rights regarding your personal data:
• Access – Request a copy of your personal data
• Correction – Request correction of inaccurate information
• Deletion – Request deletion of your personal data
• Restriction – Limit how your data is processed
• Objection – Object to specific types of processing (e.g., marketing)
• Portability – Request your data in a portable format
To exercise these rights, contact us at support@tripfounders.co.uk.
We may need to verify your identity before processing your request.
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9. Marketing and Communications
We may occasionally send marketing emails or special offers related to travel services.
You can opt out of these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
We never send spam and comply with all UK electronic communications laws (PECR).
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10. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it immediately.
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11. Links to Other Websites
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
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12. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this policy regularly to stay informed about how we protect your data.
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13. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: support@tripfounders.co.uk
📞 Phone: 0208 126 7171
🏢 Address: Tripfounders UK
128 City Road London, EC1V 2NX
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK at https://www.ico.org.uk.
